Payment Policy

At LumaDress, we aim to provide a clear and reliable checkout experience. Currently, all payments on our website are processed through PayPal.

Accepted Payment Method

We only accept payments via PayPal. This allows customers to complete their purchases using their PayPal account depending on regional availability.

Payment Security

Payments are handled securely through PayPal’s payment system. LumaDress does not store or have direct access to your financial details. All sensitive payment information is processed directly by PayPal.

Payment Process

After placing an order, you will be redirected to PayPal to complete your payment. Once the transaction is successfully processed, you will receive an order confirmation email.

Please make sure that your payment details are accurate before confirming your transaction to avoid delays.

Payment Issues

If you encounter any issues during payment, we recommend checking your PayPal account status or contacting PayPal directly for assistance. You may also reach out to our support team if you need further help.

Contact Information

Address: Building 13, 3rd Floor, 4th Floor, and 5th Floor, Shuangchuang Industrial Park, No. 18-3-35, Xincheng Avenue, Economic Development Zone, Lai'an County, Chuzhou City, Anhui Province, China
Email: service@lumadress.com
Phone: (786) 393-8232
Hours: Monday–Friday, 9AM–8PM EST