Contact Us

Contact Information

If you have any questions about your order, products, or general inquiries, the LumaDress team is here to assist you. We understand that clear and accessible communication is important, so we provide multiple ways for you to reach us.

LumaDress is a fashion brand established in 2021, with operations based in Anhui Province, China. We are dedicated to serving customers in the United States with high-quality everyday apparel and reliable international shipping.

To better support our U.S. customers, we have established a local office in the United States. Our customer support team provides English-language assistance during U.S. business hours using a U.S. phone number for your convenience.

For most inquiries, email is the recommended contact method, as it allows us to review your request in detail and respond with accurate information.

If you prefer to speak with us directly, you can also reach our customer support line during working hours. Please note that response times may vary depending on call volume.

U.S. Office

5601 Bridge St Suite 220
Fort Worth, TX 76112
United States

China Headquarters

Building 13, 3rd Floor, 4th Floor, and 5th Floor,
Shuangchuang Industrial Park, No. 18-3-35, Xincheng Avenue,
Economic Development Zone, Lai'an County, Chuzhou City, Anhui Province, China

Contact Details

Email: service@lumadress.com
Phone: (786) 393-8232
Hours: Monday–Friday, 9AM–8PM EST