About Us

Our Story

LumaDress started with a simple idea: to create an online store where customers can clearly understand what they are buying. We value customer feedback and regularly update our collections to reflect seasonal needs and evolving style preferences.

At LumaDress, we believe that clothing is more than just part of a wardrobe—it’s a way to express yourself in everyday life. Established in 2021, LumaDress was founded by a team with backgrounds in design, sourcing, and e-commerce. Our goal is to offer stylish, comfortable apparel at reasonable prices while providing a straightforward and reliable shopping experience.

We recognized that many online shoppers face issues such as unclear product descriptions and inconsistent quality. To address this, we focus on providing accurate product details, clear images, and apparel designed for everyday wear.

LumaDress operates from Anhui Province, China, and primarily serves customers in the United States. All orders are fulfilled and shipped from our warehouse in China.

To better serve our U.S. customers, we have established a local office in the United States. This allows us to provide more efficient customer support and improved communication. Our customer support team offers English-language assistance during U.S. business hours using a U.S. phone number.

Our Mission

We aim to make everyday fashion more accessible by maintaining transparency across all aspects of our operations. We are continuously improving our material selection, packaging, and service efficiency.

Building long-term customer trust through clear communication and dependable service remains a core priority.

What You Can Expect

Clear and detailed product information
Regularly updated seasonal collections
Responsive customer support during business hours
Transparent shipping and return policies

Contact Information

U.S. Office

5601 Bridge St Suite 220
Fort Worth, TX 76112
United States

China Headquarters

Building 13, 3rd Floor, 4th Floor, and 5th Floor,
Shuangchuang Industrial Park, No. 18-3-35, Xincheng Avenue,
Economic Development Zone, Lai'an County, Chuzhou City, Anhui Province, China